Top 4 Functions in Twitter and how you can make FULL use of them!

Top 4 Functions in Twitter and how you can make FULL use of them!

Functionality of TwitterYou’ve possibly heard talk about “The DEATH of Twitter” and how long it will be around for?

Even though Twitter still has a major thriving community of users.

 – Yes, there is a lot of information in your news feed all at once

 – Yes, you cannot take it all in and WILL miss most of it

 – BUT! You are able to join into other people’s conversations freely

To me, twitter still has its place in the social world, even though it hasn’t made many changes of late because you can do a lot with it!

Here are 4 of the best functions twitter has to offer you and how you should take full advantage of them;

Advanced Search

Search is an everyday part of our lives now, whether that is on our phones, google, computers, tablets, etc. Twitters’ advanced search is perfect for marketers. If you are looking for customers, you can and if you want to measure sentiment or happiness of customers you can do that too!

Twitter Advanced Search

Searching tweets for keywords and phrases is what advance search was built for and they don’t have to be hashtags!

There are over 11 search segments that you can filter against on Twitter. Here are 7:

  • Contains all of these words
  • From these accounts
  • Positive tone
  • Question
  • Include retweets
  • Written in – a language
  • Near – certain place / geolocation

Other filters include media, @ referencing people/brands, negative attitudes and more!

You can find most popular tweets which could help with your content creation, monitor mentions, filter out competitors as well as search their tweets and find news about your company.

View questions only about your products or services. There is a ton of market research you can do using twitters advanced search.

In my opinion, twitters advance search after google is one of the best around!


Hashtags started on Twitter in 2007 to differentiate a message that was being sent and everyone seems to have taken them in as part of their social platform.

Twitter Hashtags

Hashtags allow people to search for anything and everything associated with it. By adding hashtags to your posts on Twitter, Facebook, Instagram, Pinterest, Google+ and so on you are able to have your content seen as your updates become searchable and more discoverable than ever before.

Looking at the news feed for a hashtag specifically will show you the depth and breadth that others have used it for.

By placing this symbol in front of a word or a phrase on social media will turn the word or phrase into a metadata tag. There can be no symbols like / or – in-between the words as this will break the hashtag up.

Have a look at #marketing, #socialmedia or a product or service you deliver to see what comes up.

4 don’ts for hashtags:

  1. DON’T hashtag everything
  2. DON’T make the word or phrase too long
  3. DON’T be clever with it… Allow people to spell it
  4. DON’T have more hashtags than words


A Twitter List is a curated group of twitter accounts and lists are the best way to collate specific tweets in one news stream.

Twitter Lists

You can create your own lists which can be either public (where anyone can follow you) or private (only you have access to it).

You should think of lists as categories, labels or folders for your followers and customise them based on a keyword, interest or sector. Something recognisable to you and them.

People can automatically add you to lists and put you in a place where they can see what you are up to regularly, this is the ultimate way to segment tweets. So instead of looking at your news feed and getting over whelmed, you can create lists based on different topics, people, sectors or industry’s (whatever you like) and follow so you can see tweets regularly.

Great for running events to see who uses your hashtag(s), create a client base (which would be private) so you can see what they are talking about and to put experts, inspiration or motivators into one place so you get that kind of content at once.

Please ensure that if you have a public list the name is a good one as people can see them and will be notified that you have added them to it! You never want to get caught out!


When you are logged into Twitter, visit the following page – and you will find a full analytics suite showing you if your tweets are engaging, which are the most popular, how many profile visits you have had, mentions, etc.

Twitter Analytics

But not only this it can more in depth into your audience on Twitter by Gender, Location and Language. Possibly information you haven’t seen before or have looked at.

This functionality in twitter shows you what content resonates with your followers and what you should be sharing more of. Understanding the content, you have shared that has had the most engagement allows you to share more of the same to get your audience to give you the retweets and favourites that you are after!

Analytics also shows you the best days you should tweet and when people are most likely to be on twitter to see your tweets which all comes from your own account NOT based on “Social Media Gurus” thoughts of when everyone should be posting.

Get to know your followers based on their demographics is great because the way you talk to a 20-year-old is different to how you would talk to a 50-year-old person. Obviously, you want to treat them both with respect but their understanding of the whole, life, brands, products, etc WILL be different.

Finally, you are able to see you if Twitter Ads are working. Have you tried advertising on Twitter yet? The best part about this is you can test your tweets to see if they are getting engagement BEFORE you promote it as an Ad!

I have only scratched the surface of the functionality you can use within Twitter but these are by far for me the best 4 available to you! There are a few more functionalities you can use within Twitter that you could take full advantage of like the Moments.

Review this functionality and see how it changes your way of Tweeting!

Well LinkedIn, you got me but I liked it! #LinkedInBlueRibbonGate

I, along with thousands of others have been sent an email from LinkedIn. Informing us that we are in the Top 1%, 5% or 10% viewed profiles on LinkedIn in 2012 and as you may have seen I shared it on Facebook, Twitter and LinkedIn. I thought to myself isn’t that nice… Getting a Thank you from such a large organisation for being part of their community.

Somebody mentioned on Twitter that “this is Spam and to be careful“.

After sleeping on it, I feel that this is Social Media.

Social Media is about engaging your audience, getting them involved, making them feel special and that is what LinkedIn has done for thousands of its connections.

#LinkedInBlueRibbonGate – You can see the full story here by Nancy Miller:

Most Social Media is unsolicited, unasked for but we get it anyway. For example when your friend likes someone else status and you see it in your Ticker. You didn’t ask for it, but it was shown to you anyway. Otherwise known as “Social Spam”.

LinkedIn has used the power of its users to help get the word out. They want people to come back to LinkedIn, just like you want people to come back to your Facebook Pages, Websites and Twitter Accounts.

When asked what value being in the upper crust confers on its users, a LinkedIn rep replied that “The practical upside to being the top 1% or 5% is that we believe the more engaged you are on LinkedIn, the better you will be in the job that you currently have, and the better connected when you are seeking a new job.” LinkedIn began practice of congratulating top users for their elect status in March 2011, when it surpassed 100 million users. At that point, Co-Founder Reid Hoffman sent out emails thanking the networks’ first one million members.

Taken from Mashable

So when was the last time you engaged so well with your audience, they shared a part of you or your company with other people?

When did you get them involved in the marketing of your company and most importantly when was the last time you made one of your clients feel special?

You may have heard me talk in my presentations about “the experience” and to get an experience online you need to make people feel, whether it’s good or bad.

LinkedIn has given its users the experience of feeling important and wanting them to be involved even more, which has then spurred the users on to share the news across the Social space.

So there may be sceptics out there with regards to the #LinkedInBlueRibbonGate but LinkedIn have managed to do what most companies cannot. Great Marketing!

Let me know what you think about #LinkedInBlueRibbonGate and if you got an email.

View Amanda Daniels's profile on LinkedIn

Digital Alphabet: “H” is for Hashtag

To my dismay I found myself watching a repeat of X Factor on Sunday and was shocked – not by some of the supposedly ‘talented’ performers as you may have at first presumed – but by the use of hashtags popping up on screen.

Not being an avid watcher of the programme I was unsure as to whether this was a relatively new thing, but regardless I was quite intrigued.

The uprising of Twitter as a social media platform was somewhat quick; it almost appeared overnight as did its swarm of supporters or, as they’re known nowadays, tweeters. What started off as a mere tool for fans to follow celebrities has now turned into one of the preferred ways for businesses to keep their clients updated with blogs, exciting new projects, new products and much more.

But what exactly has the # got to do with any of that?

Used before a relevant keyword or phrase, the hastag groups tweets with the same # so they show more easily in a Twitter search. The trending topic list down the side of your twitter page depicts real-time hot topics.

Many of you Tweeters will already have a good understanding of how to use Twitter and the terminology that goes with it, but do you truly understand how to get the most out of the hashtag on your tweets?

Quick do’s and don’ts of using the hashtag

  • You don’t have to use a hastag on every one of your tweets – only the ones that are relevant to the topic you want to hashtag about.
  • You should only use a maximum of two hashtags per tweet otherwise it looks like you might be #trying #to #spam #people.
  • You don’t need spaces in between the words in a #hashtaggedphrase.
  • Remember, if you have a public Twitter account everyone who searches for that hashtag may find your tweet.
  • You can create your own hashtag topic; you don’t need to join anyone else’s if you don’t want to.

So, how can you use the hashtag for your business Twitter account? Well, there are a number of ways the hashtag can be used to promote your business, service or products. For example, if you are running a competition you can create a hashtag to tie in with it such as #koogarcompetition

You can categorise your tweets. This is especially useful to those of us who tweet regularly. For example Koogar, as a Digital Marketing company often tweets about social media terms so we can benefit from grouping our tweets like this #facebook #linkedin #SME (for small-medium sized businesses) and so on.

You can also attend or even host your own Twitter conversations – Tweetchats. Put simply these are chats that take place at a designated time and are used for people to share a topic of interest and discuss it in detail. It is similar to a panel or forum for sharing insights and tips or asking questions and educating yourself on certain topics of interest.

So now that you know a little more on the infamous symbol what are you waiting for? Sign in to your Twitter accounts and get tweeting, but remember:

  1. Keep hastagging to a minimum
  2. Keep them short
  3. Keep them simple

Happy hashtagging!