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Digital Alphabet: “H” is for Hashtag

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To my dismay I found myself watching a repeat of X Factor on Sunday and was shocked – not by some of the supposedly ‘talented’ performers as you may have at first presumed – but by the use of hashtags popping up on screen.

Not being an avid watcher of the programme I was unsure as to whether this was a relatively new thing, but regardless I was quite intrigued.

The uprising of Twitter as a social media platform was somewhat quick; it almost appeared overnight as did its swarm of supporters or, as they’re known nowadays, tweeters. What started off as a mere tool for fans to follow celebrities has now turned into one of the preferred ways for businesses to keep their clients updated with blogs, exciting new projects, new products and much more.

But what exactly has the # got to do with any of that?

Used before a relevant keyword or phrase, the hastag groups tweets with the same # so they show more easily in a Twitter search. The trending topic list down the side of your twitter page depicts real-time hot topics.

Many of you Tweeters will already have a good understanding of how to use Twitter and the terminology that goes with it, but do you truly understand how to get the most out of the hashtag on your tweets?

Quick do’s and don’ts of using the hashtag

  • You don’t have to use a hastag on every one of your tweets – only the ones that are relevant to the topic you want to hashtag about.
  • You should only use a maximum of two hashtags per tweet otherwise it looks like you might be #trying #to #spam #people.
  • You don’t need spaces in between the words in a #hashtaggedphrase.
  • Remember, if you have a public Twitter account everyone who searches for that hashtag may find your tweet.
  • You can create your own hashtag topic; you don’t need to join anyone else’s if you don’t want to.

So, how can you use the hashtag for your business Twitter account? Well, there are a number of ways the hashtag can be used to promote your business, service or products. For example, if you are running a competition you can create a hashtag to tie in with it such as #koogarcompetition

You can categorise your tweets. This is especially useful to those of us who tweet regularly. For example Koogar, as a Digital Marketing company often tweets about social media terms so we can benefit from grouping our tweets like this #facebook #linkedin #SME (for small-medium sized businesses) and so on.

You can also attend or even host your own Twitter conversations – Tweetchats. Put simply these are chats that take place at a designated time and are used for people to share a topic of interest and discuss it in detail. It is similar to a panel or forum for sharing insights and tips or asking questions and educating yourself on certain topics of interest.

So now that you know a little more on the infamous symbol what are you waiting for? Sign in to your Twitter accounts and get tweeting, but remember:

  1. Keep hastagging to a minimum
  2. Keep them short
  3. Keep them simple

Happy hashtagging!


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Safe or controversial – what does your marketing say about you?

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Damien Hirst - SharkRecently I visited to the Damien Hirst exhibition at the Tate Modern in London to see for myself whether the artist can in fact be regarded as such or if he is indeed an impostor inflicting his works of ‘art’ on the helpless public.

After a couple of hours walking around a giant ashtray filled with damp and used cigarettes, a severed cow’s head complete with flies buzzing round it and countless canvasses covered with dots I have to say I would agree with the latter. However, it did get me thinking about marketing and different people’s approaches to it.

The exhibition was filled with people either admiring or making up their own minds about Hirst’s work. So, whether or not they were ardent fans, they were still there. Hirst’s work is extremely controversial, but it does generate immense interest. In the same way, marketing can be seen as either safe or controversial, depending on your view point, but either way it divides audiences.

Safe marketing does not mean boring.

It can be a tried and tested method, which businesses know works well for them. For example, an established IT company may use corporate images, taken by a professional photographer, and non-technical language in their marketing in order to look reputable and to avoid alienating their clients and potential clients.

Controversial marketing is designed to shock and can work well if you truly understand your market, target audience or ideal customer. Your message will need to directly target a specific group and only them – alienating those outside your market and who will probably never become your customer. Even if your controversial marketing fails I can guarantee that it will stick in people’s minds, maybe for all the wrong reasons, but they’ll definitely remember your business.

However, always thoroughly think any marketing campaign through before embarking upon the controversial. There are hundreds of ways to freshen up your marketing and make it more interesting without going out of your way to offend and shock people. Try a play on words, speaking directly to your customer and using customer testimonials – these subtle changes can make more of a difference than you may think.

So safe or controversial – how do you like your marketing?


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Digital Alphabet: “F” is for Facebook

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Well Facebook Timeline to be exact.

By now all of you with a Facebook account for your business will have noticed a huge change to the look of your page and, like most people feel towards change, will probably have hated it, felt lost and most of all worried about the effect it would have on your target audience.

However, think on this change as an opportunity to really sell yourself, your business, product or service.  So, what are the main differences between the old Facebook page and Timeline and what are the business benefits?

The aesthetics for starters are brilliant for any business looking to attract their target market.  What is it they say, a picture is worth a thousand words?  With the new cover photo taking pride of place at the top of your page this couldn’t be truer.  This space does not have to constantly have to display your products.  Instead, you could use it to show what goes on behind the scenes at your company – people buy from people remember.

Default landing pages have also been scraped – so no more making users have to ‘Like’ your page just to see your wall, photos and other information.  The removal of this feature means businesses are going to have to look at their marketing as a whole and make sure their Facebook profile gets the exposure it needs.  Of course there are always Facebook ads, but the new ‘pin’ feature allows you to pin items to the top of your Timeline, such as new products, offers and competitions, creating maximum exposure.  It is also free and a great way for you to take control of your marketing.

“Create a beautiful online experience”
Randi Zuckerburg
iStrategy Amsterdam 2011

Communication between businesses and their consumers is now more direct.  Your customers and clients can now send private messages to your page’s admin, minimising some of the ‘untidiness’ you may experience through frequently asked questions and technical problems they may be having.  Although this may seem like it could take up a lot of your time, it is a great way to interact with your target audience and by solving their problems you can boost customer loyalty and retention easily.

So, whether you’re a fan of Timeline or not, Facebook is continuously changing and adapting to ensure they remain a leader in marketing for businesses and if there will be more changes to come in the future.  And if you’re not ready for them your business faces being left behind!

Take a look at some of the businesses who are using Timeline to its full potential and be inspired by visiting “10 excellent examples of Facebook Brand Timelines.

And remember, we’re always here to help!


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2010 Year of Health & Wellbeing: Keep learning

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Keep learning…

by attending seminars, workshops and talks from people in the same industry as you as well as those involved in completely different ones. By attending such events you’ll increase your knowledge and keep on top of changes within your industry. However, you don’t just have to attend talks focused on your industry, it can be fun and worthwhile attending a talk on a subject you know nothing about or would like to know more on- a subject completely unrelated to your business.

We love to learn and attend seminars, workshops and talks whenever possible. Most of our learning is centred around business development and marketing- areas we are involved with.

However, we do occasionally attend talks on subjects that sound interesting and exciting such as how to network and reading people’s mannerisms. So, the likelihood is that you’ll probably see us at a variety of talks and workshops as they are great opportunities to learn new things and increase your confidence too.

It’s always good to try and learn something new each day, if this is something you’d like to do too then check out our weeklyMarketing Tips.

Remember, learning new things will make you more confident and confidence can only help your businesses wellbeing.

http://www.2010healthandwellbeing.org.uk/index.php


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Sadly, Koogar is saying Goodbye to a member of their team

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Hi there!

As many of you will know I started working with Koogar in February, on a student work placement (hopefully you may remember my diary entries).  However, sadly my time with Koogar is coming to an end as of Friday 15th October as I’m off to pastures new.

I started off by doing Koogar’s marketing and helping organise events such as workshops.  However, as my time progressed I began updating the website, going along with Amanda to meetings, starting to network and, of course, becoming Koogar’s first in-house copywriter and employee.  Since that time I’ve worked with a number of clients on their website content, met hundreds of people whilst out at different networking events and learnt so much as Koogar’s Copywriting and Marketing Consultant.

I’ve thoroughly enjoyed my time with Koogar and Amanda has been instrumental in my development, through my role within the company to personal development.  Amanda even let me loose on networking events as well as some of you!  All of which has boosted my confidence, knowledge and skills.

Koogar have some really exciting products and new marketing techniques up their sleeve so I’ll definitely be keeping in touch to see how things are coming along.

So, I’d like to say a HUGE thank you to the Koogar team, especially Amanda as without her guidance and support I would not have been successful in attaining my new opportunity.

Thank you again,

Laura


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2010 Year of Health & Wellbeing: Take notice of your business

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Take notice…

                                 of your business and everything involved within it. By taking notice of your products, services, business and marketing plans you’ll be better able to evaluate your business when the time arises, whenever that may be; hopefully once a year at least.

It may seem insignificant, but if you regularly check to see how a product is selling or how successful an email campaign is and so on then you can make sound judgements throughout the year and make the changes when they count, rather than deciding your marketing for a product isn’t the right move a year after it started. Taking notice of your business will help to develop it and save you money.

We regularly check our marketing and new services to see whether they’re working. Not only that, but we also hold regular meetings to discuss how we can improve our services, brand and the business itself. It is through these meetings that we actually come up with and then proceed with a lot of our ideas, which is why we always have something new going on.

If we never took the time to look at the smaller details of our business we would never have the time, energy or resources to proceed with the big ideas.

Taking notice of your products, services and business will help you evaluate what really matters, improving your business wellbeing.

 http://www.2010healthandwellbeing.org.uk/index.php


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Marketing Tip #28: Comment Selfishly!

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At the Koogar HQ we have been discussing our blogs and Marketing Tips and what we want from them.  The first obvious answer is, of course, to supply our users with hopefully useful information, which they can implement into their business. 

Secondly, our blogs are there to tell you what we have been up to, events or workshops that we think are beneficial for you as well as the wonderfully random blogs that focus on areas not directly related to us, but that we know others will find extremely useful.

And finally…they are there as a forum so people can share their experiences.  For example, if you have tried one of the Marketing Tips and want to tell people if it helped or not or if you tweaked it to fit your business.  So we really want you to COMMENT on this information!

However, we don’t just want you to comment for our sake, oh no.  Commenting is a great way to get links from another website to your own, which helps to push you up the search engine rankings.  Commenting is also a great way to raise your profile and awareness of your business. 

When people start to comment within a forum, bouncing ideas and experiences off one another, others become aware of Joe Blogs from Joe Blogs Ltd, which lets face it could lead to new opportunities which you would never have been made aware of if you hadn’t COMMENTED in the first place.  So commenting really can be selfish, but in the best possible and most productive way!

So, don’t be shy, start commenting!


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Marketing Tip #29: Telesales and Webinars

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What are Telesales and Webinars?  They are, in essence, talks; presentations you can give to a wide audience on an area of your expertise, which you think people will 1) be interested in and 2) will benefit from the information you provide.

There is a lot you can do with telesales or webinars:

  • You can provide training via them.
  • You can promote or sell a product or service to an audience interested in them.
  • You can provide information, advice and guidance on subjects that will benefit people.

There are a number of reasons why hosting a telesales or webinar are useful:

  • Your audience capacity can be as large as you want as you are not confined to a room.
  • Your audience can listen in or watch in their preferred environment.
  • You can charge a smaller amount for any training etc you put on as you have no overheads (i.e. a room, refreshments etc), which may tempt more people to listen in or watch.
  • You are raising the profile of your business, especially through webinars, as search engines will pick up on your business, name and webinar title, especially if you have a lot of interest in it.

Listen out for and keep your eyes peeled for Koogar’s very own Webinars in the New Year!

*For more information about telesales or webinars, please feel free to contact us.


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Be sure to wrap up warm as Friday 8th October is Byte Night!

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Byte Night is an annual sleep out by members of the IT industry to support Action for Children; a charity helping to keep children and young adults off the streets.

Each year, supporters spend 1 night out on the streets, exposed to the elements to raise both money and awareness for Action for Children.

12 years ago 30 individuals from the IT industry slept out and raised £35,000. The event has grown tremendously since then to over 700 sleepers raising almost £550,000 in 2009 alone. Sleepers, sponsors and patrons of the event include anyone and everyone from the IT industry from marketers and developers to celebrities and leading figures and many many more.

They are still looking for people to take part or to sponsor someone taking part in the event or to make a donation so if this sounds like something you’d be interested in, be sure to check out their website.

http://www.bytenight.org.uk/index.cfm


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2010 Year of Health & Wellbeing: Be active in getting your clients

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Be active…

in getting your clients. Don’t sit around the office waiting for clients to come to you, get out there and find them. Take a walk and introduce yourself to your business neighbours, skip between networking events and make people aware of who you and your business are.

We are very active when it comes to potential, new and existing clients. Firstly we network to meet potential clients and get our name and faces out there at the same time. Secondly we travel to see our clients for meetings or to see how their business is developing.

Now although most of this travel is done via transport and still, therefore, involving sitting around, but in a different environment, we still walk to and from train stations and can, on occasion, be seen walking the streets of Liverpool with roller banner and laptop in hand.

The point is that we don’t just wait for the phone to ring or rely on referrals and word of mouth; we get out there and actively seek out our clients.

Remember, being active makes you feel good as it releases ‘happy’ hormones, positively affecting the wellbeing of your business. So at least when you leave the office to seek out potential clients you’ll have a smile on your face!

 http://www.2010healthandwellbeing.org.uk/index.php


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